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• Wipe down your hearing aids with a clean, dry cloth at the end of each day
• Open the battery door or charging lid overnight to allow moisture to escape
• Avoid getting them wet — hearing aids are moisture-resistant, but not waterproof
• Keep devices away from heat sources (hair dryers, radiators, etc.)
• Remove before applying hair spray, perfume, or face creams

• Use a cleaning brush or tool to gently clear microphone and receiver ports.
• Inspect for earwax or dust buildup.
• Recharge fully at least once a week (for rechargeable models).
• Change ear tips or domesif they appear worn or dirty.
• Optional: Use a hearing aid drying box or dehumidifier overnight.

Need replacement parts

• Don’t wash devices with water or soap
• Don’t use alcohol-based wipes or harsh chemicals
• Don’t try to open or repair the internal parts yourself
• Don’t store them in the bathroom or kitchen where moisture builds up

Contact our team or your local provider if you notice:

• Muffled or distorted sound
• No response after charging
• Whistling or feedback issues
• Broken housing, cracked tubing, or parts falling off